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Continuing the conversation from our April call, in May we dove deeper about what it means to center customer voice in systems change work. We were joined by Marc Dones, Azia Ruff, Mary Flower, and Danielle Winslow to learn about how people experiencing homelessness, especially from overrepresented populations, provided feedback for this work; how we can support systems change to be more equitable; and what we need to do to make sure that we are truly centering people experiencing homelessness in a new, more equitable system.
- Please read the Methodology and Process section of National innovation Service’s (formerly Future Laboratories) report of the work they did in Seattle and King County.
- Additional optional reading: Read the section from the report on Creating a Defined Public/Private Partnership Utilizing a Funders Collaborative Model
Continue the Conversation
- Several participant members continued the conversation started during this call in a Slack channel (#mardonespresentation). Please join the Slack channel to see the work your peers are doing and questions people are working through.
- Our speakers all gave permission for me to share their contact information so that you can follow up with any questions directly. Here is their contact information:
* Please note, Azia gave permission for folks to reach out, but also shared the following message: “I am on a hiatus from my work around the King County homelessness response system (YHDP, Youth Action Board, Lived Experience Coalition) until late June and am happy to speak about that work from a retrospective lens rather than someone who is currently in the middle of the work. For those who are looking to speak to someone with a current and inside perspective I encourage people to reach out to LaMont Green, a founding co-chair of the Lived Experience Coalition and Youth Homelessness Manager at All Home. He can be reached at email@example.com.”